Free UK Shipping On Full Priced Items When You Spend £100

Delivery & Returns

 Store Collection 

To make a collection please bring the following items with you: 

1. Proof of purchase - a copy of your confirmation email.

2. Photo Identification - This needs to be your Driving License or Passport. 

3. Confirmation of billing address - Recent utility bill or driving licence 

We will not be able to release your items without these pieces of identification, this is to help protect you and the store from fraud

Please contact us if you have any further queries.



  • £2.99 via DPD 2-3 Working Days Standard Service
  • £3.99 via DPD/Royal Mail Next Working Day Priority Service - Order by 1PM Monday - Thursday
  • £16.95 via DPD Saturday Shipping For Next Day on Friday Before 1PM 
  • International Shipping prices will be added at the check out.
  • All Items must be signed for.

Working days do not include



Bank Holidays 


Returns Policy:

UK orders should be returned via signed for second class shipping.

Any high value items you may want to consider sending with insurance to cover any loss. 

( Earrings are not returnable ) 

International customers are asked to send any items back through recorded delivery. 

All items must be returned in an unworn state and all tags must not be removed. Any items that do not meet these requirements can not be returned and will not be exchanged or refunded.

All items must be returned with in 14 days of purchase.

Pilot Netclothing takes no responsibility for items which have been lost in the post. 

Enclose the original invoice received with your order highlighting the items your returning.

Take a copy or photo of your invoice for your records  

Returns address


58 High Street 


LE1 5YP 



Christmas Returns Policy:

Any items purchased from Pilot Clothing will be sent via DPD up until the 23rd of December. Order after this date you will not receive until the 30th December  

We will offer a next day DPD service up until Monday the 23rd of December which will get your parcel to you for the 24th of December.

Please order before 12 pm, on Monday the 23rd of December to ensure your parcel is eligible for our next working day service.(Christmas Eve )

Our gift returns policy has been extended until the 7th of January.

However, please note that our returns policy will revert to the standard 14 day period for items purchased after December 24th.